Blog

We recently had the pleasure of chatting with Mandy Purdie, New Zealand’s only ADHD-friendly virtual assistant and founder of Transcend Admin. Mandy has carved a unique niche in the VA industry by specialising in supporting clients with ADHD and her journey offers all virtual assistants...

In an age where social media reigns supreme, it’s all too easy to fall into the trap of comparisonitis. Scrolling through feeds, we're bombarded with images of online business owners living what appears to be the dream life. Their offices are not just functional spaces; they’re...

This one is for the sub-contracting among us who work for a VA business owner.

Ever been in a pickle where a client you've been assisting wants to work directly with you to cut out the middleman? Or the other way around where you've reached out to a client directly to work with you?

Tempting,...

Picture yourself as a superhero, soaring through the sky, ready to save the day in your virtual assistant (VA) business. 

But wait!

There's a sneaky villain lurking in the shadows, ready to sabotage your success - it's none other than your own lack of confidence.

Strap on your cape, and...

Imagine you're Indiana Jones, searching for the magical pill that will bring you an endless stream of clients for your virtual assistant (VA) business.

You come across Fiverr and wonder, "Is this the treasure I've been seeking?"

So, grab your whip, put on your fedora, and let's uncover the truth...

We address the dilemma faced by many VAs who are on the fence about whether to work for established VA businesses while simultaneously growing their own client base.

In this blog post, we'll provide actionable advice and insights to help you make an informed decision about the direction of your...

Remember that motto we all learnt in the 90s - "the customer is always right". Well we're here to tell you it's all bullshit. That's right. The customer (or client in our case) is NOT always right and thinking so can have disastrous consequences for you and your business. 

We want you...

Credibility is one part of the all-important 'Know, Like and Trust' factor potential clients are looking for in a VA.

Coming across as a credible virtual assistant means that leads will feel confident that you're someone to trust, that you’re going to fulfill your promises to them, that...

If so, it's time to nip it in the bud!

Allowing yourself to be treated as an employee (which as a virtual assistant you're not) is an easy trap to fall into, so don't feel bad.

But if you allow your clients to continue to treat you this way you may just find yourself:

• Working full-time for part...

We talk a lot about 'red flag' clients.  You know the ones ... the leads and clients that display behaviors that indicate they aren't the right fit for you personally or professionally.

And unfortunately as virtual assistants we also need to be on the look out for the red flags that warn us...