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Ever been asked for a discount? Here's a brilliant article on what to do when a client (or potential client) asks for one.

Always be wary of those who question the price because in my experience they are often late payers, will push the boundaries, question invoices and give you the most issues.

There is one key skill that has led to Jo's success. Do you possess the same skill? Watch to find out what it is.

Need clients for your new virtual assistant business?

Watch the video as I share my key strategy for finding clients and now have the most recommended virtual assistant company in New Zealand.

Without clients, you really don't have a business at all.

It can be daunting realising that you...

Nobody likes to be sold to, so what do you say when someone asks you what you do or what your business is?

Have you perfected your elevator pitch?

Click play to watch.

A child of the ‘80s and ‘90s, I remember thinking we were at the peak of space-age developments when I got my first Nokia phone (aka the brick) in high school. There I was, furiously click, click, clicking away, texting my friends in class and feeling like I was more advanced...

In the previous post Jo shared her killer sales meeting process with you BUT it can't stop there.

Here are some stats that will shock you...

What this should remind you is the importance of resilience.  Don’t quit or give up - instead follow up and track...

SALES...

Do you cringe at that word?

Many people do.

It might conjure thoughts of the sleazy second-hand car salesmen or you might think you're not a salesperson or haven't got it in you.

Well, I hate to break it to ya - but if you own a virtual assistant business (or any business)...

"Doubt kills more dreams than failure ever will." - Suzy Kassem

It can be hard stepping out of your comfort zone, especially with that little voice of self-doubt saying "you can't do it" or "you're not good enough".

I know that voice all too well, but over the years I have managed to get that...

There are two types of virtual assistants.

The first type simply completes tasks allocated by their client in a reactive way.

The other prefers to work proactively. They can put themselves in their client’s shoes, think ahead on their behalf and anticipate their needs. They are one...

Having a professional email signature is a must!

I recommend using Wisestamp or Email Signature Rescue to create your email signature.

They both have templates set up that you can choose from, add your branding, add your contact details and voila!

An email signature that is professional and...