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How do I know that the following seven mistakes are those of the tragic variety? Because in the early days, I made some of them and I’ve since seen them made countless times by others. 

These are avoidable VA fails, that at times resulted in me needing to manage the fallout, comfort hurt feelings, ...

When you own a virtual assistance business, you’re in the thick of it. You’re right there, on the ‘shop floor’ dealing with clients, going through the process of hiring team members, and managing all the business admin.

As time goes on (and if you’ve done all the right things), your business will s...

Whether you’ve just started your VA business or you’ve been at it for a while now, your return on investment (ROI) is something to keep front-of-mind to avoid throwing money into something that turns out to be a bit of a black hole.

It feels awful to invest in something you are hoping will generate...

From an outside perspective, the life of a virtual assistant must look pretty sweet. All easy and breezy, right?

VA’s often work from home, they can set their own hours, choose which days they work, and establish a good work-life balance.

What’s not to love? “I could do that” you might have said t...

You might be a master of Microsoft Word and a superstar with social media management, but if you don’t get these five basics right as your foundation, you will struggle as a Virtual Assistant.

Don’t panic!

The five things I’m talking about are basic things you learnt when you were in kindergarten....

When I looked at my Virtual Assistant business's website, I knew two things:

1. We were getting maybe one lead per week
2. Our pricing page was our most viewed page (after home page)

In the entire time we’d had the website, we always stated our pricing. 

I thought it would help qualify the leads a...

If you’re a Virtual Assistant (or considering becoming one), you will know all about the importance of networking.

When you’re serious about building up your business and want to open the door to new people and opportunities, it’s vital to get out there and meet, greet, and mingle!  

There is a qu...

If you see Virtual Assistants as smart, savvy people who often get to work from home, have client testimonials that make them seem like rock stars, are always busy with work, and who basically appear to be living the dream...

Well, you might be right!

But before you jump to too many conclusions, h...

Whether you have just started your VA business, or you’ve been up and running for a while, believe me when I say that there are always improvements you can make.

Don’t stress though; many of them are things which you can implement in a flash. 

These seven little tweaks I’ve come up with are the de...

Yes, I’m a positive and optimistic person, but I’ve learnt over the years in business that it also pays to be a realist.

While building a virtual assistant company has been one of the most rewarding things I've ever done, I’d be lying if I said it wasn’t also extremely challenging, time-consuming, ...